The first season of HOTEL HELL was Summer 2012's No. 1 new series, which saw chef and hospitality expert Gordon Ramsay sleeping on stained mattresses, taking cold showers in moldy bathrooms, and confronting hotel ghosts. And now he's back for more.
Award-winning chef and hospitality expert Gordon Ramsaywill travel across the country to fix horrid hotels, awful inns and just plain bad bed and breakfasts. The first hotel is Juniper Hill Inn in Windsor, VT. Ramsay checks in to the inn, a place that looks like a million dollars, but smells of raw sewage. He meets the inn’s wealthy and arrogant owner, Robert Dean II, and witnesses Dean’s inexcusable treatment of his staff.
On Part Two of the series premiere event, award-winning chef and hospitality expert Gordon Ramsay continues to work with Juniper Hill Inn in Windsor, VT. But he quickly concludes that it may take a miracle to save the inn. Ramsay sides with the staff against their arrogant boss, then catches the owner in a bold-faced lie and feels he must do something he’s never done before: abandon ship.
Award-winning chef and hospitality expert Gordon Ramsaychecks into The Cambridge Hotel in Cambridge, NY. Established in 1885, the hotel is the birthplace of pie a la mode, and home to a ghost, a little girl named Alice. But the Cambridge has seen better days. Its owners have no hotel experience, and they are losing their investment in the landmark hotel. Ramsay confronts the owners to address the issues and works with them and their staff to turn the hotel around.
Ramsay checks into The Keating Hotel in San Diego, CA. The Keating, located in the city's iconic Gaslamp Quarter, is a 35-room boutique hotel in debt and in crisis. The owner looks to Gordon to help him turn the hotel around. Gordon immediately sees issues with the decor, the room service, the laundry service, hotel restaurant MerK Bistro and the owner's own managerial style. Will The Keating's boss swallow his pride and agree to the changes that Ramsay suggests or will he push back.
Gordon Ramsay checks into the River Rock Inn in Milford, PA. The hotel, established in the 1880s, is falling apart. It's in desperate need of a cleaning, there are dead bugs everywhere and Ramsay discovers a disgusting galaxy of stains on one particular bed spread that sends him through the roof. Then, Ramsay checks into the Roosevelt Hotel, a converted 16-bedroom schoolhouse, in Coeur D'Alene, ID, where the owner is more interested in dressing up like Sherlock Holmes for murder mystery nights than he is in updating the hotel's musty décor.
Ramsay checks in to the Roosevelt.